Frequently Asked Questions (FAQ)
Clear, practical answers about our industrial burner product lines, shipping logistics, payments, brand authentications, and maintenance services.
What products does Gajanand Engineering & Services supply?
We are specialist wholesalers, traders, and exporters of industrial burners and burner spare parts. Our catalog includes sequence controllers, burner motors, gear pumps, oil nozzles, ignition transformers, spark electrodes, UV photo cells, flame sensors, solenoid valves, gas actuators, PRVs, and pressure switches.
Do you sell genuine Siemens, Riello, and Suntec components?
Yes, we deal strictly in 100% genuine and original brand spare parts. We do not stock or supply counterfeit or replica products. Our inventory includes original Siemens, Riello, Suntec, Honeywell, Danfoss, Dungs, Brahma, Fida, Cofi, Madas, and Vanaz parts.
Do you ship burner spares outside of Gujarat?
Yes, we provide pan-India delivery. We ship to major industrial centers in Maharashtra, Rajasthan, Tamil Nadu, Karnataka, Uttar Pradesh, and other states using reliable road logistics partners. We also export products internationally under our active Import Export Code (IEC).
How can I obtain a price quote for burner spare parts?
You can submit an inquiry by clicking "Get Quote" on any product page, filling out the contact form, or calling us directly at +91 97277 74416. You can also send a photo of your failed part and its nameplate via WhatsApp for a quick quote.
Do you provide burner repair, calibration, or AMC services?
Yes, we provide specialized on-site burner installation, emergency repairs, carbon cleaning, air-fuel ratio calibration, flue gas analysis, and Annual Maintenance Contracts (AMC) in Ahmedabad, Gandhinagar, Kadi, Mehsana, Vadodara, Surat, and Rajkot.
What is your GST number and registration details?
Our legal status is a Sole Proprietorship registered under the name Gajanand Engineering & Services. Our GSTIN is 24AOYPR8516C1ZI, active since July 1, 2017.
Which industries do you primarily serve?
We supply combustion equipment to snack food namkeen fryer fabricators, commercial steam boiler maintenance companies, metal rolling mills, chemical factories, pharmaceutical plants, hot air generator operators, and textile dryer units.
What is the difference between a sequence controller and an ignition transformer?
A sequence controller (burner programmer) is the electronic brain that controls the startup cycle, purge timing, and flame monitoring. An ignition transformer is a high-voltage step-up transformer (converting 230V to 10,000V+) that creates the high-energy spark across the electrodes to ignite the fuel.
What are your accepted payment terms and modes?
We accept Cash, Credit Cards, Cheques, Demand Drafts (DD), and Direct Bank Transfers (RTGS/NEFT/IMPS). Terms for dispatches are typically advance payment or as agreed in commercial contracts.
Can you help cross-reference old electromechanical controllers with modern digital ones?
Yes, our engineering team specialize in this. For example, if you have a failed electromechanical Siemens LOA24 controller, we will guide you on replacing it with the modern digital LMO24 sequence controller, including pin configurations and detector replacements.
What are your office hours and locations?
Our main office and showroom is located at H170, Tirupati Aakruti Industrial Estate, Opp. Abhishree Estate, B/h Vepari Mahamandal, S.P. Ring Road, Odhav, Ahmedabad, open Monday to Saturday from 9:30 AM to 7:00 PM.
How fast do you respond to inquiries?
We maintain a verified query response rate of 93% within working hours. Inquiries submitted via WhatsApp or phone are typically answered in real-time or within 30-60 minutes.
Still Have a Technical Query?
Our engineering team is ready to assist. Contact proprietor Sukhdev Raval directly on WhatsApp or submit a formal request.